Ref. Original Order No. - ***-*******-********Ref. Replacement Order No...

GetHuman1652015's customer service issue with Amazon from November 2018

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The issue in GetHuman1652015's own words
Ref. Original Order No. - ***-*******-********Ref. Replacement Order No. ***-*******-********Ref. Pick-Up Tracking-ID - **************Please note that I received the above item on **-Nov-** and found that the item was not delivered as per my order. *So I decided to to return the item for a replacement. Accordingly the item was picked up from my end on **-Nov-**. *The necessary document as well as the Replacement Slip are attached herewith for your reference.*Till date I have not received the replacement and also not getting any information about the replacement. Not being updated also.*Please update me immediately about the delivery of the replacement. The payment has already been made. *Please note that if I do not get the proper update within ** hrs. then I will escalate the issue to the higher authority.**Thanking you.*Amitava Ganguly*M-**********
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Customer service issue
Reported by GetHuman1652015
Nov 29th, 2018 - 9 mons ago
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GetHuman1652015 started working on this issue
Nov 29th, 2018 11:31am