I understand that amazon is going through a transition period in delivery methods and c...

GetHuman1643021's customer service issue with Amazon from November 2018

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The issue in GetHuman1643021's own words
I understand that amazon is going through a transition period in delivery methods and carriers, etc. I appreciate the excellent customer service that amazon always gives.***I would like to make a suggestion about the email below. After I had gotten dressed and gone outside in the dark (live by myself) to look for the "notice" referred to below, I did more digging and found out it was handed off to the PO and expected to be delivered day after tomorrow. I'm guessing that UPS just "handed it off" to the PO. I really don't know if someone from UPS came at *:** pm or not.***The PO, Fed Ex and UPS are all familiar with my house since I do all my shopping online and they all know to leave packages on my porch (I have a sign that says to please not knock or ring the bell - I have Lupus and sleep odd hours).***Thank you for your consideration of making the email format below more accurate and easier to follow.***Thanks again,**Cheryl****From: Amazon.com ******@***.com**Sent: Tuesday, November **, **** *:** PM*To: *****@***.com*Subject: Delivery attempted: XFasten Transparent...* *www.amazon.com*--------------------------------------------------------------------------------------------------------------------------------------------**Hi Cheryl,**Sorry we missed you. UPS SurePost tried to deliver your package today but didn't want to leave it unattended.**Please look for a notice of attempted delivery or contact UPS SurePost for the next steps:*http:**www.amazon.com*gp*help*customer*display.html?ie*UTF*&nodeId**********&ref**E******Track your package:*https:**www.amazon.com*gp*css*shiptrack*view.html?ie*UTF*&orderID****-*******-*******&orderingShipmentId***************&packageId**&ref**E****** XFasten Transparent Filament Duct Tape, * Inches x ** Yards***--------------------------------------------------------------------------------------------------------------------------------------------*Order ****-*******-********https:**www.amazon.com*gp*css*summary*edit.html?ie*UTF*&orderID****-*******-*******&ref**E*****This email was sent from an email address that can't receive emails. Please don't reply to this email.

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Amazon

Customer service issue
Reported by GetHuman1643021
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 84945 others
0 customers following this

Timeline

GetHuman1643021 started working on this issue
Nov 28th, 2018 3:54am

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