I understand that amazon is going through a transition period in delivery methods and c...

GetHuman1643021's customer service issue with Amazon from November 2018

6 views | 84945 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1643021 to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1643021's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1643021 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1643021's own words
I understand that amazon is going through a transition period in delivery methods and carriers, etc. I appreciate the excellent customer service that amazon always gives.***I would like to make a suggestion about the email below. After I had gotten dressed and gone outside in the dark (live by myself) to look for the "notice" referred to below, I did more digging and found out it was handed off to the PO and expected to be delivered day after tomorrow. I'm guessing that UPS just "handed it off" to the PO. I really don't know if someone from UPS came at *:** pm or not.***The PO, Fed Ex and UPS are all familiar with my house since I do all my shopping online and they all know to leave packages on my porch (I have a sign that says to please not knock or ring the bell - I have Lupus and sleep odd hours).***Thank you for your consideration of making the email format below more accurate and easier to follow.***Thanks again,**Cheryl****From: Amazon.com ******@***.com**Sent: Tuesday, November **, **** *:** PM*To: *****@***.com*Subject: Delivery attempted: XFasten Transparent...* *www.amazon.com*--------------------------------------------------------------------------------------------------------------------------------------------**Hi Cheryl,**Sorry we missed you. UPS SurePost tried to deliver your package today but didn't want to leave it unattended.**Please look for a notice of attempted delivery or contact UPS SurePost for the next steps:*http:**www.amazon.com*gp*help*customer*display.html?ie*UTF*&nodeId**********&ref**E******Track your package:*https:**www.amazon.com*gp*css*shiptrack*view.html?ie*UTF*&orderID****-*******-*******&orderingShipmentId***************&packageId**&ref**E****** XFasten Transparent Filament Duct Tape, * Inches x ** Yards***--------------------------------------------------------------------------------------------------------------------------------------------*Order ****-*******-********https:**www.amazon.com*gp*css*summary*edit.html?ie*UTF*&orderID****-*******-*******&ref**E*****This email was sent from an email address that can't receive emails. Please don't reply to this email.

GetHuman1643021 did not yet indicate what Amazon should do to make this right.

How GetHuman1643021 fixed the problem

We are waiting for GetHuman1643021 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1643021 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1643021
Nov 28th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 84945 others
0 customers following this


GetHuman1643021 started working on this issue
Nov 28th, 2018 3:54am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies