I have two missing packages ordered on Wednesday, November **st. I called customer serv...

GetHuman-daralryo's customer service issue with Amazon from November 2018

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The issue in GetHuman-daralryo's own words
I have two missing packages ordered on Wednesday, November **st. I called customer service this morning and spoke to a woman about this issue. I asked her to please email me updates about that issue at *:**am. It is not *:** PM, the tracking status has not been updated on my packages, nor have I received an email from Amazon Customer Service to inform me of any information found about my missing packages. I am on a trial membership to Prime, which offers * day shipping. I can understand that I did order the day before Thanksgiving and that that might cause some delays. But, I am now * days later without my packages and no answer about what has become of my packages.
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Customer service issue
Reported by GetHuman-daralryo
Nov 27th, 2018 - 9 mons ago
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GetHuman-daralryo started working on this issue
Nov 27th, 2018 9:28pm