Unknown charge

GetHuman1609600's customer service issue with Amazon from November 2018

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The issue in GetHuman1609600's own words
I received an email from my credit card stating......This is an Alert to help you manage your credit card account ending in ****. **As you requested, we are notifying you of an online, phone or mail order charge. This charge of ($USD) **.** at Prime Video has been authorized on ********** *:**:** PM EST. ***We do not know what it is for. Can you let us know? Maybe our card has been hacked?
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Customer service issue
Reported by GetHuman1609600
Nov 23rd, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 82272 others
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GetHuman1609600 started working on this issue
Nov 23rd, 2018 1:11pm