Unknown charge

GetHuman1609600's customer service issue with Amazon from November 2018

3 views
 | 
82272 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1609600 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1609600's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1609600 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1609600's own words
I received an email from my credit card stating......This is an Alert to help you manage your credit card account ending in ****. **As you requested, we are notifying you of an online, phone or mail order charge. This charge of ($USD) **.** at Prime Video has been authorized on ********** *:**:** PM EST. ***We do not know what it is for. Can you let us know? Maybe our card has been hacked?
GetHuman1609600 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1609600 fixed the problem
We are waiting for GetHuman1609600 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1609600 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1609600
Nov 23rd, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 82272 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1609600 started working on this issue
Nov 23rd, 2018 1:11pm