Purchased amazon tv firestick April, ****. Was working yesterday & later in the day th...

GetHuman-meadowbe's customer service issue with Amazon from November 2018

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The issue in GetHuman-meadowbe's own words
Purchased amazon tv firestick April, ****. Was working yesterday & later in the day the message "not connected to internet" appeared on the tv screen.* *. Rebooted the router**. Settings on firestick - tried to scan for internet connections - also entered our router number & password. No results.*I have a second firestick on another tv & it is working.*What do I need to do to get internet connection?
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Amazon

Customer service issue
Reported by GetHuman-meadowbe
Nov 2nd, 2018 - a mon ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-meadowbe started working on this issue
Nov 2nd 3:43pm