My father ordered items off a list I created and I ended up with * of the Nivea Body Wa...

GetHuman-prosekbm's customer service issue with Amazon from October 2018

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The issue in GetHuman-prosekbm's own words
My father ordered items off a list I created and I ended up with * of the Nivea Body WashNIVEA Men Cool *-in-* Body Wash **.* Fluid Ounce (Pack of *)**.* out of * stars(*,***)*$**.***Scent : Cool**And qty: * of the Nivea Moisturizer*NIVEA Essentially Enriched Body Lotion **.* fl oz**.* out of * stars(***)*$*.***Size : **.* Ounce*** Used & Newfrom $*.***Edit comment, quantity & priority*Quantity:*Has:* when he intended it to be * moisturizer (for qty req) and * pack of the body wash.**Can this be exchanged as they cost is nearly identical?**Please let me know, I am in San Jose and he is in North Carolina.
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Customer service issue
Reported by GetHuman-prosekbm
Oct 18th, 2018 - 3 mons ago
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GetHuman-prosekbm started working on this issue
Oct 18th, 2018 10:02pm