My father ordered items off a list I created and I ended up with * of the Nivea Body Wa...

GetHuman-prosekbm's customer service issue with Amazon from October 2018

3 views
 | 
63751 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman-prosekbm's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-prosekbm to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-prosekbm may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-prosekbm's own words
My father ordered items off a list I created and I ended up with * of the Nivea Body WashNIVEA Men Cool *-in-* Body Wash **.* Fluid Ounce (Pack of *)**.* out of * stars(*,***)*$**.***Scent : Cool**And qty: * of the Nivea Moisturizer*NIVEA Essentially Enriched Body Lotion **.* fl oz**.* out of * stars(***)*$*.***Size : **.* Ounce*** Used & Newfrom $*.***Edit comment, quantity & priority*Quantity:*Has:* when he intended it to be * moisturizer (for qty req) and * pack of the body wash.**Can this be exchanged as they cost is nearly identical?**Please let me know, I am in San Jose and he is in North Carolina.
GetHuman-prosekbm did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-prosekbm fixed the problem
We are waiting for GetHuman-prosekbm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-prosekbm fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-prosekbm
Oct 18th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 63751 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-prosekbm started working on this issue
Oct 18th 10:02pm