I recently ordered a Frieda bark control device. When I received it the device does no...

GetHuman-joanisre's customer service issue with Amazon from September 2018

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The issue in GetHuman-joanisre's own words
I recently ordered a Frieda bark control device. When I received it the device does not appear to work correctly. The bulb that produces a light is out. I completed the issue online to return it. When I tried to order it again in hopes to receive one that works I was charged again for shipping. I do not feel I should have to pay for the shipping twice when the device does not work.
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Customer service issue
Reported by GetHuman-joanisre
Sep 27th, 2018 - 2 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-joanisre started working on this issue
Sep 27th 7:14pm