I placed order * ***-*******-******* and out of the * products I had to return * of th...

GetHuman1202457's customer service issue with Amazon from September 2018

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The issue in GetHuman1202457's own words
I placed order * ***-*******-******* and out of the * products I had to return * of them. They were both mailed back and I received refund. I just now received letter stating one of the products has not been received*returned. I figured out the issue, and it is that they have put the wrong*incorrect item in return. They've refunded me for the one product out of the three that I actually kept. Both products were shipped together in same package, therefore I know that they were received. Would like to clear up this matter. Thanks for assistance. Lisa ***-***-****
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Customer service issue
Reported by GetHuman1202457
Sep 25th, 2018 - 4 mons ago
I have an issue with Amazon too
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GetHuman1202457 started working on this issue
Sep 25th, 2018 6:18pm