I placed order * ***-*******-******* and out of the * products I had to return * of th...

GetHuman1202457's customer service issue with Amazon from September 2018

2 views
 | 
52989 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman1202457's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1202457 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1202457's own words
I placed order * ***-*******-******* and out of the * products I had to return * of them. They were both mailed back and I received refund. I just now received letter stating one of the products has not been received*returned. I figured out the issue, and it is that they have put the wrong*incorrect item in return. They've refunded me for the one product out of the three that I actually kept. Both products were shipped together in same package, therefore I know that they were received. Would like to clear up this matter. Thanks for assistance. Lisa ***-***-****
GetHuman1202457 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1202457 fixed the problem
We are waiting for GetHuman1202457 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman1202457 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1202457
Sep 25th, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 52989 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1202457 started working on this issue
Sep 25th 6:18pm