In ordering a book on the phone with Amazon, my husband ended up ordering it twice onc...

GetHuman1165778's customer service issue with Amazon from September 2018

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The issue in GetHuman1165778's own words
In ordering a book on the phone with Amazon, my husband ended up ordering it twice once under my account Wendy Allen and once under his Daniel Allen. The representative tried to cancel the one to my account but it had already entered the system. I was directed to refuse delivery or return the book for a credit to my account. In trying to get info on returning it, the system would not recognize my id or password. I need instructions on returning the book and also want to cancel Amazon Prime on my account. He mistakenly signed me up for that. HELP!!!
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Customer service issue
Reported by GetHuman1165778
Sep 19th, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
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GetHuman1165778 started working on this issue
Sep 19th, 2018 3:13pm