Issue * **Order number ***-*******-******* was shipped twice. Once on **** and again on...

GetHuman1165248's customer service issue with Amazon from September 2018

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The issue in GetHuman1165248's own words
Issue * **Order number ***-*******-******* was shipped twice. Once on **** and again on ****. Then billed as ***-*******-******* as ***-*******-*******, Both under PO*****.*I did not order these items twice. I want to return the second set of items but only the first order number shows up to return and then Amazon wants to charge for shipping back to them, when this is clearly Amazon's mistake*Issue ***I had ordered two UPSes and one UPS mount under order number ***-*******-******* under PO ***** in which all * items shipped on **** @ **:**AM EST.*Under order the same order * ***-*******-******* on **** the UPS mount shipped a second time. On **** each UPS order * ***-*******-******* shipped individually for a second time. Bringing up the order to return it brings up shipping charges again for returning stuff I did not order a second time. *We are being billed for these incorrect second shipments. This needs to be resolved. *I need to return these items without being charged for shipping, today. Please respond ASAP.
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Amazon

Customer service issue
Reported by GetHuman1165248
Sep 19th, 2018 - 6 mons ago
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GetHuman1165248 started working on this issue
Sep 19th, 2018 1:22pm