My account has been blocked because Amazon said they noticed some suspicious activities...

GetHuman-azemhobo's customer service issue with Amazon from September 2018

4 views
 | 
50510 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman-azemhobo's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-azemhobo to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-azemhobo may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-azemhobo's own words
My account has been blocked because Amazon said they noticed some suspicious activities on it. I was asked to supply recent statement of account, which I did but they said they want statement that has billing address and and the last four digits of my Card Number. Unfortunately, Nigeria banks can never issue statement with card number in any form. This is due to international card fraud. Mastercard would neither do same. So I wonder why Amazon is requesting for the impossible. I tried to log in to change my pay card and get my orders delivered but couldn't. So I don't know what to do. I have orders pending, I have other cards I can use and yet I can't progress. It's frustrating and annoying.
GetHuman-azemhobo did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-azemhobo fixed the problem
We are waiting for GetHuman-azemhobo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-azemhobo fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-azemhobo
Sep 19th, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 50510 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-azemhobo started working on this issue
Sep 19th, 2018 12:37pm