Hi I've changed phones and now I can't get into my Amazon account I've forgotten the...

GetHuman1046183's customer service issue with Amazon from August 2018

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The issue in GetHuman1046183's own words
Log into my account ... Hi I've changed phones and now I can't get into my Amazon account I've forgotten the password but even when I click on forgot password it's asking for my email and says it's sending a code but I'm not receiving them I've also put in my post code but still saying it doesn't reckon me so can u please help I need to order something my name Jean Connolly address downshire Edenderry co offaly Ireland R ** R H ** PHONE ********** EMAIL *****@***.com or J*****@***.com
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Amazon

Customer service issue
Reported by GetHuman1046183
Aug 28th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 6 customers so far
Similar issue to 41220 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1046183 started working on this issue
Aug 28th 1:42pm
GetHuman1046183 indicated the issue is not fixed yet.
Sep 1st 9:01am
GetHuman1046183 indicated the issue is not fixed yet.
Sep 1st 9:05am
GetHuman1046183 indicated the issue is not fixed yet.
Sep 1st 9:05am