I recently purchased a brand new ' kindle ' fire *, and in less than a month...

GetHuman1042520's customer service issue with Amazon from August 2018

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The issue in GetHuman1042520's own words
I recently purchased a brand new ' kindle ' fire *, and in less than a month, it has ceased to charge, it malfunctioned almost immediately with no warning or incremental charging problems. I've used a variety of charging cords, an d won t recharge. Please get back to me ASAP. I'm hoping for a quick simple solution that can be solved via text, call, etc, and hope to avoid getting a whole new device. **Karl
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Customer service issue
Reported by GetHuman1042520
Aug 27th, 2018 - 4 mons ago
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GetHuman1042520 started working on this issue
Aug 27th 5:37pm
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Aug 27th 5:38pm