often when one of my items has a "clipped coupon" the amount is not taken off on the or...

GetHuman-dguith's customer service issue with Amazon from August 2018

Help with my Amazon issue
The issue in GetHuman-dguith's own words
often when one of my items has a "clipped coupon" the amount is not taken off on the order page even though it says it was clipped. It was an add on item. I just talked with a rep (John) to get one resolved for arm & hammer. He said he would take it off after the item shipped. Also when talking w*rep so much call center background voices made it was extremely difficult to understand the man. I certainly expect more from Amazon on both accounts. Having to call is a pain in the butt.
GetHuman-dguith did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-dguith fixed the problem
Called the Amazon tollfeee * and a customer service rep is refunding the $* for the coupon.
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Amazon

Customer service issue
Reported by GetHuman-dguith
Aug 27th, 2018 - 3 mons ago
I have an issue with Amazon too
Fixed
GetHuman-dguith shared how to fix
Seen by 3 customers so far
Similar issue to 40830 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-dguith started working on this issue
Aug 27th 4:25pm
GetHuman-dguith confirmed the issue is fixed. Hooray!
Aug 27th 6:15pm