Order ****-*******-*********My cable modem device that I purchased from Amazon no longe...
GetHuman1038943's customer service issue with Amazon from August 2018
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The issue in GetHuman1038943's own words
Order ****-*******-*********My cable modem device that I purchased from Amazon no longer works. I've called my ISP over the phone * times over the course of a week to get them to fix the issue themselves but they have confirmed that the issue is with the device itself. I purchased the modem on June **rd and the connectivity issues started on August **th. Couldn't even last * months without breaking down. I would like to either get a refund or preferably have a replacement modem sent to me and I'll send back the defective one.
GetHuman1038943 did not yet indicate what Amazon should do to make this right.
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How GetHuman1038943 fixed the problem
Disregard this. The problem was not with my modem. I did not return it.
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