Hey hi, i tried to place an order of *phone "oppo realme diamond black,"entered card de...

GetHuman-divyayas's customer service issue with Amazon from August 2018

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The issue in GetHuman-divyayas's own words
Hey hi, i tried to place an order of *phone "oppo realme diamond black,"entered card details due to low balance payment has failed.Does this means order hasn't placed yet isn't it? do i have to place an order again ?? Does payment will be automatically deduct from my account? Is the order cancelled?? Actually I was trying to place an order in EMI but i failed to apply EMI while placing the order can you please take me through the steps to follow, to place order in EMI?
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Amazon

Customer service issue
Reported by GetHuman-divyayas
Aug 26th, 2018 - 4 mons ago
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-divyayas started working on this issue
Aug 26th 3:31pm
GetHuman-divyayas confirmed the issue is fixed. Hooray!
Aug 26th 4:22pm