prime video preferences, I only want videos in English, verbal only no movies with subt...

GetHuman-bllancas's customer service issue with Amazon from August 2018

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The issue in GetHuman-bllancas's own words
prime video preferences, I only want videos in English, verbal only no movies with subtitles. I select a video open and start watching then find out no verbal English just subtitles, very irritating.... I want to see only videos in English verbal only...
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Amazon

Customer service issue
Reported by GetHuman-bllancas
Aug 21st, 2018 - a mon ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 38515 others
0 customers following this
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Timeline
GetHuman-bllancas started working on this issue
Aug 21st 7:57pm
GetHuman-bllancas indicated the issue is not fixed yet.
Aug 23rd 1:42pm
GetHuman-bllancas indicated the issue is not fixed yet.
Aug 23rd 1:44pm
GetHuman-bllancas indicated the issue is not fixed yet.
Aug 23rd 1:44pm