I ordered a dewalt router motor on this order****-*******-******* and have been charg...

GetHuman-fultondh's customer service issue with Amazon from August 2018

2 views
 | 
34726 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman-fultondh's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-fultondh to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-fultondh may need:
Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-fultondh's own words
I ordered a dewalt router motor on this order****-*******-******* and have been charged for the motor. I received the wrong item and sent it back via ups with a return label furnished by amazon or the original shipper. The wrong item was returned several weeks ago. I received the correct item(the motor) about a week after I had returned the wrong item. Two days ago I was sent an email that if I didn't send the original item back I would be charged again. Please help me get this *****-up straightened out. I don't need to pay for this item twice.*Thanks.*David Fulton
GetHuman-fultondh did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-fultondh fixed the problem
We are waiting for GetHuman-fultondh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-fultondh fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-fultondh
Aug 12th, 2018 - 7 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 34726 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-fultondh started working on this issue
Aug 12th, 2018 12:10pm