I ordered a dewalt router motor on this order****-*******-******* and have been charg...

GetHuman-fultondh's customer service issue with Amazon from August 2018

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The issue in GetHuman-fultondh's own words
I ordered a dewalt router motor on this order****-*******-******* and have been charged for the motor. I received the wrong item and sent it back via ups with a return label furnished by amazon or the original shipper. The wrong item was returned several weeks ago. I received the correct item(the motor) about a week after I had returned the wrong item. Two days ago I was sent an email that if I didn't send the original item back I would be charged again. Please help me get this *****-up straightened out. I don't need to pay for this item twice.*Thanks.*David Fulton
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Customer service issue
Reported by GetHuman-fultondh
Aug 12th, 2018 - 7 mons ago
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GetHuman-fultondh started working on this issue
Aug 12th, 2018 12:10pm