Purchased on Amazon Warehouse*a BoshBCH*PETGB cordless vacuum*It arrived after a long d...

GetHuman-mumshake's customer service issue with Amazon from August 2018

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The issue in GetHuman-mumshake's own words
Purchased on Amazon Warehouse*a BoshBCH*PETGB cordless vacuum*It arrived after a long delay just as if someone had just vacuumed full of dust and dirt the filter was loose full of dirty hair .This vacuum was advertised as used very good condition it should have been USED*They now tell me i have to carry this parcel to my local post office and pay for it to go back i am disgusted at the way i have been treated over this item *The customer service at there branch has tried to help but can not do any more please look into this problem and at least get someone to apologize* to me Thank you
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Amazon

Customer service issue
Reported by GetHuman-mumshake
Aug 12th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 5 customers so far
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Timeline
GetHuman-mumshake started working on this issue
Aug 12th, 2018 9:13am
GetHuman-mumshake indicated the issue is not fixed yet.
Aug 12th, 2018 10:16am
GetHuman-mumshake indicated the issue is not fixed yet.
Aug 13th, 2018 6:13am