None delivery of O*N ***-*******-*******. Clear delivery instructions for Flat *, * Ste...

GetHuman-alanhil's customer service issue with Amazon from August 2018

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The issue in GetHuman-alanhil's own words
None delivery of O*N ***-*******-*******. Clear delivery instructions for Flat *, * Stephen Mews BB* *EP. *. No * Stephen Mews is a block of Flats *. Flat * is on *nd floor (there is a lift). *. To access flats there is a keypad on outside wall at entrance door. *. Press 'bell' icon followed by '*' on keypad this will ring bell in flat * I will speak to driver. *.I will then release entrance door so package can be left in hall or I will come down to entrance hall and take package from driver. *. I will ensure that I will be in all morning thro till *:** pm. *. my contact No.s are ***** *** *** or ***** *** *** or email *****@***.com. PLEASE DO NOT SIMPLY DRIVE UP TO SEE ENTRANCE HALL DOOR LOCKED THEN DRIVE AWAY WITHOUT MAKING THIS DROP - THIS PACKAGE IS REQD URGENTLY. PLEASE RESPOND TO THIS EMAIL TO CONFIRM DRIVER IS IN RECEIPT OF THIS MESSAGE AND CONFIRM DELIVERY. - THANK YOU -ALAN HILL
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Amazon

Customer service issue
Reported by GetHuman-alanhil
Aug 10th, 2018 - 7 mons ago
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Timeline
GetHuman-alanhil started working on this issue
Aug 10th, 2018 2:50pm
GetHuman-alanhil confirmed the issue is fixed. Hooray!
Aug 11th, 2018 4:17pm