The product below arrived. My wife opened it and it smells to high heaven. She has or...

GetHuman726168's customer service issue with Amazon from August 2018

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The issue in GetHuman726168's own words
The product below arrived. My wife opened it and it smells to high heaven. She has ordered this from you and used it many times, but there is something seriously wrong with this tube. Can you replace it?***Order Placed: August *, *****Amazon.com order number: ***-*******-********Order Total: $**.****Shipped on August *, ***** *Items Ordered*Price** of: Weleda Night Cream Age Revitalizing Evening Primrose, * Ounce*Sold by: Amazon.com Services, Inc. **Condition: New*$**.****Shipping Address: *Joan Van Ark****** ALTA VIEW DR*FRONT DOOR*STUDIO CITY, CA *****-*****United States**Shipping Speed: *Two-Day Shipping *Item(s) Subtotal:*$**.***Shipping & Handling:*$*.*** *-----*Total before tax:*$**.***Sales Tax:*$*.*** *-----*Total for This Shipment:*$**.*** *-----**Payment information*Item(s) Subtotal:*$**.***Shipping & Handling:*$*.*** *-----*Total before tax:*$**.***Estimated tax to be collected:*$*.*** *-----*Grand Total:*$**.***Payment Method: *Visa * Last digits: **** **Billing address*Joan Van Ark*c*o Borris Nii & Co.***** Wilshire Blvd., Ste. ****Beverly Hills, CA ******United States*Credit Card transactions *Visa ending in ****: August *, ****:*$**.***To view the status of your order, return to Order Summary.
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Amazon

Customer service issue
Reported by GetHuman726168
Aug 9th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 4 customers so far
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Timeline
GetHuman726168 started working on this issue
Aug 9th, 2018 9:45pm