I am trying to set up my Alexa echo and on the Alexa app and tried to set up a account...
GetHuman942784's customer service issue with Amazon from August 2018
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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman942784's own words
I am trying to set up my Alexa echo and on the Alexa app and tried to set up a account using my email which is *****@***.com and I keep getting a message on the screen saying there's account that already exist. Though I dont have an account I clicked on forgot password and it gives me another message saying it cant verify my identity because me zip code dont match. I called Amozon customer service and the representative said she couldn't find a account with that email address. What do I do because I am unable to set up my Alexa due to this issue
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