Amazon Sent me Wrong Size Shoes, I Ask for Return ( Refund ), They Offer Gift Card that...

GetHuman-lakanire's customer service issue with Amazon from July 2018

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The issue in GetHuman-lakanire's own words
My Size : **, Width: X L, Amazon Sent :**, Narrow, I want to Return it Which is Kind of Hard the way thy Told me. & also I am Prim Customer do I Have to Pay for Return ? I Need Some Advise please . ... Amazon Sent me Wrong Size Shoes, I Ask for Return ( Refund ), They Offer Gift Card that I Prefer to gt Money Bach, Any way to me Return was kind of Complicated for $**, now the Last thing, the Prim Customer Should Pay for Return or Not, Let me Ask this We suppose Pay $**.**, But We Charged $**.** per Month , Pleas Advise me thank you.
The Way they Answer for me is Frustrating. @ Deferent CO Without any Apparent Charge Behave Much Better .
Just Easy Refund that is all.
I am about *** Months Prim Member, & they Charge a Little more Which is Bad, I Have By about ***** Item so far* $***$*** for Prim Charge.
Nothing Serious ..
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Shoes , Order NO: ***-*******-******* * Price: $**.** * Orderd on July **, **** * Return eligible: Aug **, ****
Customer service issue
Reported by GetHuman-lakanire
Jul 30th, 2018 - 9 mons ago
I have an issue with Amazon too
Fixed
Seen by 9 customers so far
Similar issue to 30202 others
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Timeline
GetHuman-lakanire started working on this issue
Jul 30th, 2018 11:13pm
GetHuman-lakanire indicated the issue is not fixed yet.
Jul 31st, 2018 12:23am
GetHuman-lakanire indicated the issue is not fixed yet.
Jul 31st, 2018 1:04am
GetHuman-lakanire indicated the issue is not fixed yet.
Jul 31st, 2018 1:08am
GetHuman-lakanire indicated the issue is not fixed yet.
Aug 4th, 2018 3:34am