I have just received an email telling me that Amazon Prime Gold Membership will be auto...

GetHuman893523's customer service issue with Amazon from July 2018

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The issue in GetHuman893523's own words
I have just received an email telling me that Amazon Prime Gold Membership will be automatically renewed unless I turn it off no later than ** hours. I did not realise that I had such a thing as Amazon Prime Gold Membership. I don't want it. I have been scammed in the last week and I wonder if this is another scam. Why do I have to give a lot of personal bank details to cancel something? I feel that maybe Amazon is too difficult to order through because of this type of trouble. Please help me and get back to me.
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Amazon

Customer service issue
Reported by GetHuman893523
Jul 18th, 2018 - a yr ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 26255 others
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Timeline
GetHuman893523 started working on this issue
Jul 18th, 2018 4:45pm