I clicked on get book now and got a digital version sent to my kindle. I wanted a prin...

GetHuman-pjlwinn's customer service issue with Amazon from July 2018

7 views
 | 
21117 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-pjlwinn to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-pjlwinn's own words
Order a printed book ... I clicked on get book now and got a digital version sent to my kindle. I wanted a printed book to read to my children in my classroom. I could not find a way to cancel this order and reorder it in print. *I went into my digital orders in Amazon and deleted it from my list* however, I wanted a refund of this order. **I am thinking that if this cannot be resolved I will order my books from another online service.**It would be great to talk to an actual person.
That it would give me a digital book when I clicked on get it now.
Refund my digital book order, then I will order a printed book.
Long time.
I have an issue with Amazon too
How GetHuman-pjlwinn fixed the problem
We are waiting for GetHuman-pjlwinn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pjlwinn fixes it.
This email address isn't valid

Amazon

Printed Book
Customer service issue
Reported by GetHuman-pjlwinn
Jul 2nd, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 7 customers so far
Similar issue to 21117 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-pjlwinn started working on this issue
Jul 2nd, 2018 7:07pm
GetHuman-pjlwinn indicated the issue is not fixed yet.
Jul 2nd, 2018 7:07pm
GetHuman-pjlwinn indicated the issue is not fixed yet.
Jul 2nd, 2018 7:09pm