We bought three books on June ** and two books on June **. We have not received any of...

GetHuman842811's customer service issue with Amazon from July 2018

Help with my Amazon issue
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman842811's own words
We bought three books on June ** and two books on June **. We have not received any of them. Your website says we have not placed orders in last * months but the list of books purchased shows they have been shipped.All we want is the **** books to be shipped to Jack's kindle no. *.*This is the second time we have called about this and were assured the books would be shipped. Please help or refund the purchase price and we will go someplace else for books!
GetHuman842811 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman842811 fixed the problem
I called the trouble line, got a rep who guided me through updating my kindle. That did it!
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Amazon

Customer service issue
Reported by GetHuman842811
Jul 2nd, 2018 - a yr ago
I have an issue with Amazon too
Fixed
GetHuman842811 shared how to fix
Seen by 4 customers so far
Similar issue to 21097 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman842811 started working on this issue
Jul 2nd, 2018 6:22pm
GetHuman842811 confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 9:33pm