I orfered the wrong phone for my wife and ask if the seller accepted returns . Answer...

GetHuman-jrschmi's customer service issue with Amazon from June 2018

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The issue in GetHuman-jrschmi's own words
I orfered the wrong phone for my wife and ask if the seller accepted returns . Answer , yes . I returned the item and was charged a ** percent restocking fee without notice . I took exception to this and chated with a nice person who said they would check and see what happened . I just told them the ammount of the ** percent and somehow thjey refunded me from a different seller and I think this needs straighteded out because I don't want that seller to think I generated a request for a refund from him . I want proper refund for the Samsung Galaxie S* Phone . Thank you . JRS
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Customer service issue
Reported by GetHuman-jrschmi
Jun 30th, 2018 - 10 mons ago
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GetHuman-jrschmi started working on this issue
Jun 30th, 2018 12:02pm