We purchased a * shelf bamboo shelving unit (order number ***-*******-*******) and it w...

GetHuman-edgart's customer service issue with Amazon from June 2018

Help with my Amazon issue
Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
We purchased a * shelf bamboo shelving unit (order number ***-*******-*******) and it was missing a shelf. We received the ****pment today. What needs to be done to get another shelf?
I trust that Amazon will make this right and come up with a resolution that is fair.
Help with my Amazon issue
How GetHuman-edgart fixed the problem:
Cal Amazon ustomer Service and they gave man a credit for my purchase and then told me to order another unit and I could keep the incomplete unit or give it away or whatever. We now have two shelving units set up next to each other - one with a missing top shelf
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Amazon

Customer service issue
Reported by GetHuman-edgart
Jun 26th, 2018 - 2 mons ago
I have an issue with Amazon too
Fixed
GetHuman-edgart shared how to fix
Seen by 6 customers so far
Similar issue to 18683 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-edgart started working on this issue
Jun 26th 12:05am
GetHuman-edgart confirmed the issue is fixed. Hooray!
Jun 26th 12:18pm