Ordered SANNYSIS Electronic Lightweight Rhythm Sticks Drum Sticks Air Drumstick Novelty...

GetHuman817356's customer service issue with Amazon from June 2018

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The issue and preferred resolution, in GetHuman817356's own words:
Ordered SANNYSIS Electronic Lightweight Rhythm Sticks Drum Sticks Air Drumstick Novelty Kids Baby Education Gift Cultivate Music Cell Ability **.**"*Sold by: SANNYSIS. *Received broken - no sound. SANNYSIS says to send them a picture of broken item. It doesn't look broken - but it has no sound. I want my money back. (Perfectly happy to return item with postage paid label.)
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman817356
Jun 25th, 2018 - 2 mons ago
I have an issue with Amazon too
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Timeline
GetHuman817356 started working on this issue
Jun 25th 7:04am