I placed an order for * security cameras yesterday, now I have received an email saying...

GetHuman-zipco's customer service issue with Amazon from June 2018

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The issue in GetHuman-zipco's own words
I placed an order for * security cameras yesterday, now I have received an email saying payment declined because I have opened a new account, then I added my new debit card details, & I got a message the items have been dispatched but another web page says I don't have an order in ****. the problem is I am travelling on saturday early morning that why I paid more for next day delivery. can you please confirm that my goods are coming tomorrow or not.*my order no: ***-*******-*******.
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Amazon

Customer service issue
Reported by GetHuman-zipco
Jun 21st, 2018 - 9 mons ago
I have an issue with Amazon too
Fixed
Seen by 2 customers so far
Similar issue to 17179 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-zipco started working on this issue
Jun 21st, 2018 11:19am
GetHuman-zipco indicated the issue is not fixed yet.
Jun 21st, 2018 4:06pm