I had ordered (**-*******-*******) for one item of UGC NET Paper *st book (Pearson Pub...

GetHuman770676's customer service issue with Amazon from June 2018

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The issue in GetHuman770676's own words
I had ordered (**-*******-*******) for one item of UGC NET Paper *st book (Pearson Publication) hindi medium on **********. At the time of order the price of this product was Rs.*** for per unit. The condition was if your bill is above Rs. *** your delivery will be free. So I had add one more item entitled Indian Economy book by Ramesh Sings. The price for this book was Rs. ***. *Therefore my total payment bill was ******* * *** rupees for both books and I was eligible for free delivery charges. Both books had ordered to different sellers. But on ********** at *:** pm. UGC NET book was delivered to me and the bill was Rs. ***. Why did you not told it at the time of order about this price ? At that time price was shown Rs. *** with a gift wrap free with it. I have returned your product. Please clear...........*Why did both ordered books not sent to me together so that I could pay a total of ******* **** Rupees for both items. You have added Rs. ** of both gift wraps in my bill which is showing A total of Rs. ***. It must be cleared that order time bill and delivery time bill payment should be same. *My second book INDIAN ECONOMY by Ramesh Singh ( order no. ***-*******-*******) was delivered to me on **********. I payed Rs. *** for it. This amount also included the gift wrap price Rs. ** also but gift was not sent to me. It was only a book whose price was Rs. *** at the order time. *Therefore, you should delivered my gift wrap or back me Rs. ** for non delivery.

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Amazon

Customer service issue
Reported by GetHuman770676
Jun 11th, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 675 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman770676 started working on this issue
Jun 11th, 2018 5:54am
GetHuman770676 indicated the issue is not fixed yet.
Jun 13th, 2018 9:41am
GetHuman770676 indicated the issue is not fixed yet.
Jun 13th, 2018 9:42am
GetHuman770676 indicated the issue is not fixed yet.
Jun 13th, 2018 9:42am
GetHuman770676 indicated the issue is not fixed yet.
Jun 13th, 2018 9:43am

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