Twice within the last two weeks -- most recently yesterday or today (I just found out t...

GetHuman-cindykg's customer service issue with Amazon from June 2018

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The issue in GetHuman-cindykg's own words
Twice within the last two weeks -- most recently yesterday or today (I just found out today) -- you have let someone other than me change the email address on my Amazon account.*I have had an Amazon account for several years and have, up until recently, been a huge fan of Amazon. But I am now ready to close my account because you cannot seem to protect my identity. *When I call customer service, I invariably speak with representatives who speak broken English and cannot help me. *This is extremely frustrating, as I have now been on hold with some unhelpful man for more than * minutes and it is *:** a.m.
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Amazon

Customer service issue
Reported by GetHuman-cindykg
Jun 9th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 3 customers so far
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GetHuman-cindykg started working on this issue
Jun 9th, 2018 10:50am