Amazon can not locate my account which is “*****@***.com”. I also can’t remember my p***word.

GetHuman-carolne's customer service issue with Amazon from June 2018

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The problem I ran into: Amazon can not locate my account which is “*****@***.com”. I also can’t remember my p***word.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-carolne
Jun 7th, 2018 - 13d ago
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Fixed
Seen by 9 customers so far
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-carolne started working on this issue
Jun 7th 4:35pm
GetHuman-carolne confirmed the issue is fixed. Hooray!
Jun 7th 5:40pm