Charged for a Prime embership I never wanted!

GetHuman759457's customer service issue with Amazon from June 2018

Help with my Amazon issue
The issue in GetHuman759457's own words
Nothing! ... I got an email welcoming me to Amazon Prime--but I never joined! And Amazon has already charged my credit card! I want the membership cancelled, the fee refunded. And I don't want this sneaky thing to happen again!
Amazon made me waste time navigating their opaque contact system to avoid this charge I never initiated.
I just wanted an explanation as to why they just decided to charge me. In the past, they've offered me a free month trial of Prime, and I've tried it once or twice over the years, but not this time. I suspect they thought I might not notice, and just pay.
I've been a long time customer.
It is fixed. When a rep finally called me back, she was very nice about reversing the charge but had no explanation for how it happened, and no apology for my wasted time.
I have an issue with Amazon too
How GetHuman759457 fixed the problem
I got a human callback, and she fixed it.
Please help with my Amazon issue
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Amazon

None! Amazon just decided to welcome me to Prime!
Customer service issue
Reported by GetHuman759457
Jun 7th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 31 customers so far
Similar issue to 512 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman759457 started working on this issue
Jun 7th, 2018 1:37pm
GetHuman759457 shared this issue with friends on Facebook
Jun 7th, 2018 1:51pm
GetHuman759457 confirmed the issue is fixed. Hooray!
Jun 7th, 2018 2:56pm