I purchase new samsung ph issues is no head phone is connecting in it

GetHuman755181's customer service issue with Amazon from June 2018

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The issue in GetHuman755181's own words
The problem: I purchase new samsung ph issues is no head phone is connecting in it
GetHuman755181 did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman755181
Jun 6th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 309 others
0 customers following this
Items needed
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Order number
Name on the account
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Timeline
GetHuman755181 started working on this issue
Jun 6th 5:17am
GetHuman755181 indicated the issue is not fixed yet.
Jun 6th 5:21am