Hello I'm nearing the setting of my listing however I believe because I'm in the skinca...
GetHuman723036's customer service issue with Amazon from May 2018
Help with my Amazon issue
First: share to improve GetHuman723036's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman723036 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman723036's own words
Hello I'm nearing the setting of my listing however I believe because I'm in the skincare category I believe I need to submit a COA and VCRP certificate, but I'm unsure how I submit these documents. I use to see in my seller central account the validation that I've been granted permission for this category but it seems the account has change somewhat and I can't see this information anywhere. I also see I need approval for topical products ( does Serums count) and where do i see I have been approved for the beauty category as this was granted some time ago, but due to time spent trying to get trademark approval with the USPTO I have lost track.**Thanks****Glen
GetHuman723036 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman723036 fixed the problem
We are waiting for GetHuman723036 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.