I have been a prime member for quite some time now and you recently billed my credit ca...

GetHuman709850's customer service issue with Amazon from May 2018

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The issue in GetHuman709850's own words
I have been a prime member for quite some time now and you recently billed my credit card to continue for another year.*I have not been on prime to watch videos for a while but a few nights ago I accessed prime video on my Roku and I had to sign up for a free trial in order to view anything.*So I am assuming my account is messed up and need some help to get it back on track.*Please let me know what you need to get this issue resolved.*Thanks*Dr Robert Donaldson
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Amazon

Customer service issue
Reported by GetHuman709850
May 23rd, 2018 - 6 mons ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 587 others
0 customers following this
Items needed
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Order number
Name on the account
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Timeline
GetHuman709850 started working on this issue
May 23rd 12:03am
GetHuman709850 indicated the issue is not fixed yet.
May 23rd 2:28am