I had to reset my Amazon password & now when I try to log in, it asked for an expiratio...

GetHuman705464's customer service issue with Amazon from May 2018

Help with my Amazon issue
The issue in GetHuman705464's own words
I had to reset my Amazon password & now when I try to log in, it asked for an expiration date for one of the cards I've used for my orders in the past. But the cards I use are prepaid, therefore when It runs out I just toss it in the trash and purchase a new one. So I'm not sure of the expiration date since I don't have it anymore. The only card I have information about is the one that was used for my last purchase. If that will help, or there's any other way you could help me get back into my account itd be appreciated. Thanks
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Amazon

Customer service issue
Reported by GetHuman705464
May 21st, 2018 - 6 mons ago
I have an issue with Amazon too
Fixed
Seen by 18 customers so far
Similar issue to 221 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman705464 started working on this issue
May 21st 7:47pm
GetHuman705464 indicated the issue is not fixed yet.
May 21st 8:48pm
GetHuman705464 indicated the issue is not fixed yet.
May 21st 8:58pm
GetHuman705464 indicated the issue is not fixed yet.
May 21st 8:59pm
GetHuman705464 indicated the issue is not fixed yet.
May 22nd 6:23pm
GetHuman705464 indicated the issue is not fixed yet.
May 22nd 6:24pm
GetHuman705464 indicated the issue is not fixed yet.
May 22nd 8:48pm