eBook content is gone. I purchased two eBooks at Amazon:**.- Capital in the Twenty Firs...

GetHuman-fhoepel's Technical and Service Support issue with Amazon from April 2018

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The issue in GetHuman-fhoepel's own words
eBook content is gone. I purchased two eBooks at Amazon:**.- Capital in the Twenty First Century by Thomas Piketty and *.- Banking on Failure by Joseph Pimbley and Laurel MacDvitt.*I read over pages without any glitch. After a few idle months, I attempted to continue reading and my eBooks are not available. In addition all my previous orders disappear. I have been purchasing from Amazon for years under the email that I indicated below. All I can recover is two Amazon files with voucher extension which I cannot read nor paste in this mail.
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Amazon

Technical and Service Support issue
Reported by GetHuman-fhoepel
Apr 25th, 2018 - a yr ago
I have an issue with Amazon too
Not resolved
Seen by 11 customers so far
Similar issue to 223716 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-fhoepel started working on this issue
Apr 25th, 2018 9:39pm
GetHuman-fhoepel indicated the issue is not fixed yet.
Apr 25th, 2018 10:55pm
GetHuman-fhoepel indicated the issue is not fixed yet.
Apr 26th, 2018 3:44am
GetHuman-fhoepel indicated the issue is not fixed yet.
Apr 26th, 2018 12:44pm
GetHuman-fhoepel indicated the issue is not fixed yet.
May 4th, 2018 3:09pm
GetHuman-fhoepel indicated the issue is not fixed yet.
May 4th, 2018 3:13pm
GetHuman-fhoepel indicated the issue is not fixed yet.
May 4th, 2018 3:15pm
GetHuman-fhoepel indicated the issue is not fixed yet.
May 4th, 2018 3:39pm