My account being charged for a service I do not have and previously cancelled

GetHuman607156's customer service issue with Amazon from April 2018

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Help with my Amazon issue
Before contacting them, items GetHuman607156 may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman607156's next move: have a Amazon rep call.
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The issue and preferred resolution, in GetHuman607156's own words:
The problem I ran into: My account being charged for a service I do not have and previously cancelled
Refunding my account and stop charging my account
Help with my Amazon issue
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Amazon

Customer service issue
Reported by GetHuman607156
Apr 18th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 26085 others
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Timeline
GetHuman607156 started working on this issue
Apr 18th 10:37am