Did order for child's sand**water tray. added order of bag of sand. Did change of deliv...

GetHuman2886209's Problem With an Order issue with Amazon.com (UK) from May 2019

Help with my Amazon.com (UK) issue
The issue in GetHuman2886209's own words
Did order for child's sand**water tray. added order of bag of sand. Did change of delivery address*Then would not accept card number. *I am a dinosaur .... Need help to sort.*Want to pay and also get free delivery.*Many thanks ...angela
GetHuman2886209 did not yet indicate what Amazon.com (UK) should do to make this right.
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How GetHuman2886209 fixed the problem
Phoned helpline. Young lady very helpful. As I am a dinosaur...*I was unsure if I had filled in correctly as wanted it delivered direct to my granddaughter. The real problem was it did not accept my newer card. I had to not only delete the first card that had expired, *but also the current card. Lady was very patient with me and talked me through this process and then outing current card in again. Success at last. Exhausting. However, present now on its way. Many thanks
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Amazon.com (UK)

Problem With an Order issue
Reported by GetHuman2886209
May 8th, 2019 - 2 mons ago
I have an issue with Amazon.com (UK) too
Fixed
GetHuman2886209 shared how to fix
Seen by 3 customers so far
Similar issue to 17794 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman2886209 started working on this issue
May 8th 2:14pm
GetHuman2886209 confirmed the issue is fixed. Hooray!
May 8th 8:40pm