Order £ ***-*******-********Your reply says the ZAR *.** is an "import fee refund" BUT...

GetHuman-mlnscp's complaint issue with Amazon.com (UK) from March 2019

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The issue in GetHuman-mlnscp's own words
Order £ ***-*******-********Your reply says the ZAR *.** is an "import fee refund" BUT WHAT ABOUT THE ITEM I RETURNED BECAUSE I REFUSED TO TAKE DELIVERY AS IT WAS A DUPLICATE SENT BY YOU, IN ERROR. YOUR ERROR YOU CHARGED ME $***.**. I RECEIVED AN EMAIL SAYING IT HAD BEEN RETURNED TO YOU AND I COULD EXPECT A REFUND. THIS I DEMAND AS YOU HAVE RECEIVED THE ITEM. PLEASE CHECK YOUR RECORDS PROPERLY MY REFUND IS OVERDUE*BRuce Wilson
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Amazon.com (UK)

complaint issue
Reported by GetHuman-mlnscp
Mar 29th, 2019 - 6 mons ago
I have an issue with Amazon.com (UK) too
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Timeline
GetHuman-mlnscp started working on this issue
Mar 29th 5:21pm
GetHuman-mlnscp indicated the issue is not fixed yet.
Mar 31st 5:47am
GetHuman-mlnscp indicated the issue is not fixed yet.
Apr 2nd 7:10am