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Order number, Billing address, Email address on the account (if applicable), and Name on account
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-pfrizel's own words
I have been charged for Amazon prime on my credit card. I did not sign up to this and have never used it. I am really annoyed. When I go in to my amazon account it says that I am not an Amazon prime member - so how can i cancel something that I am not a member of and yet I am being charged. I have phoned someone in the states as nobody is answering the UK number. I have now wasted ** minutes of my time trying to sort this out. I would like my money back.
GetHuman-pfrizel did not yet indicate what Amazon.com (UK) should do to make this right.
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