I purchased a Wisdom Panel Pack on your Order No. ***-*******-******* on *th March whic...

GetHuman2462090's customer service issue with Amazon.com (UK) from March 2019

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The issue in GetHuman2462090's own words
I purchased a Wisdom Panel Pack on your Order No. ***-*******-******* on *th March which has now arrived. However I am unable to complete the Activation Process and get an Activation Confirmation number so cannot send the DNA samples. I have tried to sens * emails both of which have been returned 'Unable to send'. Their link is unresponsive and I keep going round in circles as they keep saying there is a problem logging in. There is no way I can contact them unless I phone an American number. Does this company actually exist? I am rapidly losing confidence in them and any assistance would be very much appreciated
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Amazon.com (UK)

Customer service issue
Reported by GetHuman2462090
Mar 12th, 2019 - 5 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 6 customers so far
Similar issue to 14350 others
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Timeline
GetHuman2462090 started working on this issue
Mar 12th 4:19pm
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Mar 12th 4:21pm