Hello I want to contact you about an order zi made in amazon.de , I've ordered the book...

GetHuman-arbeniti's customer service issue with Amazon.com (UK) from February 2019

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Hello I want to contact you about an order zi made in amazon.de , I've ordered the book and I still haven't received it, it was supposed to arrive by ** February but it has been more than a month and I still didn't get it, I really need the book urgently as it is for one of my exam in Physiology, I've contacted with the seller but they only say that it will come soon and they don't provide me with the tracking number!
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Hello! This is my order number that I've launched at Amazon.de on *th of December...First of all is amazon.de the same as amazon.com(Germany)?
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-arbeniti
Feb 28th, 2019 - 3 mons ago
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Feb 28th 9:05am