I have ordered a smart HD ip camera from you. It does not work. I have recently paid...

GetHuman2345779's customer service issue with Amazon.com (UK) from March 2019

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The issue in GetHuman2345779's own words
I have ordered a smart HD ip camera from you. It does not work. I have recently paid a internet expert to come and instal it but it does not connect to my superfast broadband. Please can you arrange collection of the camera and refund my money.*I have tried to call you but nine of the numbers given on the internet work.*I also tried to do it online and it says I have not purchased any items in ****. I have purchased a Alexa * weeks ago and that does not show either.*Please could you email me on D*****@***.com and let me know you have recieved this.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman2345779
Mar 1st, 2019 - 3 mons ago
I have an issue with Amazon.com (UK) too
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Seen by 2 customers so far
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Timeline
GetHuman2345779 started working on this issue
Mar 1st 11:01am