Order ********************Seller Home Decor GB*Product BO*N*N*W*H*Christmas candle bri...

GetHuman2154348's customer service issue with Amazon.com (UK) from February 2019

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The issue in GetHuman2154348's own words
Order ********************Seller Home Decor GB*Product BO*N*N*W*H*Christmas candle bridge , *candles on a wooden bridge .Each candle should have a green and gold plastic ring trim which sits at the base of each candle. One is missing and it looks odd. The seller *Amazon have asked me to send a photograph of the missing part. I do not have the skills to do this and I have described what is missing. As the item is not as described then I feel that a return, refund or replacement are my options. Please help and advise me.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman2154348
Feb 7th, 2019 - 3 mons ago
I have an issue with Amazon.com (UK) too
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Seen by 2 customers so far
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GetHuman2154348 started working on this issue
Feb 7th 2:27pm