Before contacting them, items GetHuman2154348 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman2154348's own words
Order ********************Seller Home Decor GB*Product BO*N*N*W*H*Christmas candle bridge , *candles on a wooden bridge .Each candle should have a green and gold plastic ring trim which sits at the base of each candle. One is missing and it looks odd. The seller *Amazon have asked me to send a photograph of the missing part. I do not have the skills to do this and I have described what is missing. As the item is not as described then I feel that a return, refund or replacement are my options. Please help and advise me.
GetHuman2154348 did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman2154348 fixed the problem
We are waiting for GetHuman2154348 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster: