Hello, my name is Angela Nevinson. In November I was asked via email if I would like to...

GetHuman-tonynevi's customer service issue with Amazon.com (UK) from January 2019

2 views
 | 
9681 similar
 | 
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-tonynevi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tonynevi's next move: call Amazon.com (UK).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-tonynevi may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-tonynevi's own words
Hello, my name is Angela Nevinson. In November I was asked via email if I would like to trial free for a month Amazon prime. I declined the offer and have never used the service. I have however been charged *.** in the month of November and December.*I did not authorise this and would like the two amounts refunding to my card saved on my account please.*Would you please contact me about this subject ASAP.**Regards A Nevinson
GetHuman-tonynevi did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-tonynevi fixed the problem
We are waiting for GetHuman-tonynevi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tonynevi fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-tonynevi
Jan 14th, 2019 - 9 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 9681 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tonynevi started working on this issue
Jan 14th 9:26pm