Hello, *Order on ** November **** Order * ***-*******-******* was refunded on it's retu...
GetHuman1956527's customer service issue with Amazon.com (UK) from January 2019
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The issue in GetHuman1956527's own words
Hello, *Order on ** November **** Order * ***-*******-******* was refunded on it's return. (Inaccurately described) However, the £**.** for postage was not returned back to me even though I was given special permission due to disability for it to be collected by a courier for the return. After calling several times and having spoken to two managers, Todd and Tray, who promised me that they would send the refund for postage to my voucher card. *How do I report this above management level? *Thank you.*Best regards, Ruth
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