Received amazon email saying attempted delivery of parcel by Hermes today: this is UNTR...

GetHuman-loispoll's customer service issue with Amazon.com (UK) from December 2018

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Received amazon email saying attempted delivery of parcel by Hermes today: this is UNTRUE and no Hermes card left through door. Was in all day and no-one called me.*I need parcel delivered urgently and no later than * p.m. Monday **th as leaving country early on **th December. *This is second time that the item has failed to be delivered: first time was told it had arrived at your Enfield depot damaged and could not be delivered. I reordered it as I need the phone urgently and now Hermes have failed me totally. I need a resolution to this problem. *Order * ***-*******-*******
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Amazon uk trusted hermes to send my order next day delivery..hermes are not to be...Hermes attempted delivery but they didn't at all. Need items today.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-loispoll
Dec 8th, 2018 - 5 mons ago
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GetHuman-loispoll started working on this issue
Dec 8th, 2018 5:40pm